hondacrx
105 lines
4.4 KiB
C#
105 lines
4.4 KiB
C#
// Copyright (c) CypherCore <http://github.com/CypherCore> All rights reserved.
|
|
// Licensed under the GNU GENERAL PUBLIC LICENSE. See LICENSE file in the project root for full license information.
|
|
|
|
using Framework.Constants;
|
|
using Framework.Database;
|
|
using Game.Networking;
|
|
using Game.Networking.Packets;
|
|
using Game.SupportSystem;
|
|
|
|
namespace Game
|
|
{
|
|
public partial class WorldSession
|
|
{
|
|
[WorldPacketHandler(ClientOpcodes.GmTicketGetCaseStatus, Processing = PacketProcessing.Inplace)]
|
|
void HandleGMTicketGetCaseStatus(GMTicketGetCaseStatus packet)
|
|
{
|
|
//TODO: Implement GmCase and handle this packet correctly
|
|
GMTicketCaseStatus status = new();
|
|
SendPacket(status);
|
|
}
|
|
|
|
[WorldPacketHandler(ClientOpcodes.GmTicketGetSystemStatus, Processing = PacketProcessing.Inplace)]
|
|
void HandleGMTicketSystemStatusOpcode(GMTicketGetSystemStatus packet)
|
|
{
|
|
// Note: This only disables the ticket UI at client side and is not fully reliable
|
|
// Note: This disables the whole customer support UI after trying to send a ticket in disabled state (MessageBox: "GM Help Tickets are currently unavaiable."). UI remains disabled until the character relogs.
|
|
GMTicketSystemStatusPkt response = new();
|
|
response.Status = Global.SupportMgr.GetSupportSystemStatus() ? 1 : 0;
|
|
SendPacket(response);
|
|
}
|
|
|
|
[WorldPacketHandler(ClientOpcodes.SubmitUserFeedback)]
|
|
void HandleSubmitUserFeedback(SubmitUserFeedback userFeedback)
|
|
{
|
|
if (userFeedback.IsSuggestion)
|
|
{
|
|
if (!Global.SupportMgr.GetSuggestionSystemStatus())
|
|
return;
|
|
|
|
SuggestionTicket ticket = new(GetPlayer());
|
|
ticket.SetPosition(userFeedback.Header.MapID, userFeedback.Header.Position);
|
|
ticket.SetFacing(userFeedback.Header.Facing);
|
|
ticket.SetNote(userFeedback.Note);
|
|
|
|
Global.SupportMgr.AddTicket(ticket);
|
|
}
|
|
else
|
|
{
|
|
if (!Global.SupportMgr.GetBugSystemStatus())
|
|
return;
|
|
|
|
BugTicket ticket = new(GetPlayer());
|
|
ticket.SetPosition(userFeedback.Header.MapID, userFeedback.Header.Position);
|
|
ticket.SetFacing(userFeedback.Header.Facing);
|
|
ticket.SetNote(userFeedback.Note);
|
|
|
|
Global.SupportMgr.AddTicket(ticket);
|
|
}
|
|
}
|
|
|
|
[WorldPacketHandler(ClientOpcodes.SupportTicketSubmitComplaint)]
|
|
void HandleSupportTicketSubmitComplaint(SupportTicketSubmitComplaint packet)
|
|
{
|
|
if (!Global.SupportMgr.GetComplaintSystemStatus())
|
|
return;
|
|
|
|
ComplaintTicket comp = new(GetPlayer());
|
|
comp.SetPosition(packet.Header.MapID, packet.Header.Position);
|
|
comp.SetFacing(packet.Header.Facing);
|
|
comp.SetChatLog(packet.ChatLog);
|
|
comp.SetTargetCharacterGuid(packet.TargetCharacterGUID);
|
|
comp.SetReportType((ReportType)packet.ReportType);
|
|
comp.SetMajorCategory((ReportMajorCategory)packet.MajorCategory);
|
|
comp.SetMinorCategoryFlags((ReportMinorCategory)packet.MinorCategoryFlags);
|
|
comp.SetNote(packet.Note);
|
|
|
|
Global.SupportMgr.AddTicket(comp);
|
|
}
|
|
|
|
[WorldPacketHandler(ClientOpcodes.BugReport)]
|
|
void HandleBugReport(BugReport bugReport)
|
|
{
|
|
// Note: There is no way to trigger this with standard UI except /script ReportBug("text")
|
|
if (!Global.SupportMgr.GetBugSystemStatus())
|
|
return;
|
|
|
|
PreparedStatement stmt = CharacterDatabase.GetPreparedStatement(CharStatements.INS_BUG_REPORT);
|
|
stmt.AddValue(0, bugReport.Text);
|
|
stmt.AddValue(1, bugReport.DiagInfo);
|
|
DB.Characters.Execute(stmt);
|
|
}
|
|
|
|
[WorldPacketHandler(ClientOpcodes.Complaint)]
|
|
void HandleComplaint(Complaint packet)
|
|
{ // NOTE: all chat messages from this spammer are automatically ignored by the spam reporter until logout in case of chat spam.
|
|
// if it's mail spam - ALL mails from this spammer are automatically removed by client
|
|
|
|
ComplaintResult result = new();
|
|
result.ComplaintType = packet.ComplaintType;
|
|
result.Result = 0;
|
|
SendPacket(result);
|
|
}
|
|
}
|
|
}
|